Teladoc Medical Experts (formerly Best Doctors) is a recognized multi-national that provides services to millions of people around the world.
Thanks to our partnership, your clients will be able to get medical advice from world-renowned experts in more than 450 different specialties and sub-specialties.
A simple, fast and efficient way to get a second medical opinion
- 63% of cases resulted in an improved diagnosis*
- 83% of cases resulted in an improved treatment*
* Teladoc.ca
Unlimited access for your clients
- Unlimited access for an insured
adult policyowner of a critical illness insurance product, Life with Critical illness advance, disability, or healthcare insurance, as well as for their immediate family (spouse and dependent children1) and extended family (parents, in-laws, brothers, sisters, brothers-in-law and sisters-in-law).
- Critical illness insurance – children: The service is available for the insured
child, their immediate family (father, mother, brother, sister) and their grandparents if they are the policyholders of the child's contract.
- Your clients will be able to use the service 6 months after their claim
1 A child is considered to be a dependant if they are under 21, or under 25 if they are a full-time student.
The physicians from
Teladoc Medical Experts are among the top 5% in the world.
Teladoc Medical Expert Services
Expert Medical Opinion
Our leading medical experts can help you make confident medical decisions if you have questions about a diagnosis, treatment option or the need for surgery. We'll look at medical records including X-rays, test results, imaging scans and pathology (we'll even retest pathology at our own centers of excellence). Our medical experts review and advise on conditions like:
- Heart issues, heart attacks, and strokes
- Knee, joint and back pain
- Different types of cancer and tumours
- Digestive and stomach issues
- And any health condition causing concern
Find a Doctor
With Find a Doctor, we will conduct a customized search of top-rated Canadian specialists to find those who are best qualified to address the member's specific medical needs, while meeting their criteria and geographic preference.*
* Teladoc Medical Experts does not make referrals or appointments for members and cannot assist members to jump the queue or arrange or cover the cost of travel, lodging, appointments or treatment.
Care Finder
When a specialist or a care facility is needed outside of Canada, we will help members locate specialists or facilities outside of Canada for their treatment/condition needs.*
* Teladoc Medical Experts does not make referrals or appointments for members and cannot assist members to jump the queue or arrange or cover the cost of travel, lodging, appointments or treatment.
Personal Health Navigator
Wellness support and resources for a wide range of health matters—not only for critical illnesses or medical concerns.
- Help navigating the healthcare system
- Help understanding the member's medical condition
- Customized solutions to meet the member's needs
The assistance services are not a contractual obligation of Desjardins Insurance.
